Terms of Service

1. Introduction

Welcome to Saino (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our mobile application (“App”) and services. By accessing or using the App, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to use our App and Services. By creating an account, you represent and warrant that you are at least 18 years old.

3. Account Registration

To use our Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Profile Verification

We offer a verification process to enhance user trust and safety. Users will be required to provide government-issued identification, take real-time selfies for verification purposes. In case of any discrepancies observed, we reserve the right to reject any verification submissions at our discretion.

5. User Conduct

You agree not to:

  • Use the App for any illegal or unauthorized purpose.
  • Harass, abuse, or harm other users.
  • Impersonate any person or entity.
  • Upload any content that is offensive, defamatory, or violates any laws.
  • Collect or store personal data about other users without their consent.

6. Content Ownership

You retain ownership of the content you post on the App. By posting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with the Services.

7. Privacy

Our Privacy Policy explains how we collect, use, and disclose your personal information. By using the App, you consent to our collection and use of your information as outlined in the Privacy Policy.

8. Subscription and Payments

Certain features of the App may require a subscription or payment. All fees are non-refundable except as required by law. We reserve the right to change our subscription plans and fees at any time.

9. Termination

We may terminate or suspend your account at any time, without notice or liability, if you breach these Terms or for any other reason at our discretion. Upon termination, you must cease all use of the App and Services.

10. Disclaimers

Our Services are provided “as is” without any warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content or user profiles on the App.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the App; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the “Last Updated” date at the top of these Terms. Your continued use of the App after any changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Nepal government, without regard to its conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at contact@truenary.com